Privacy Policy

1. Introduction

Welcome to IMA Planner ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website imaplanner.com (the "Site"), purchase our digital planners and spreadsheets (the "Products"), or interact with our services.

By accessing or using our Site and Products, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

Personal Information — When you make a purchase, create an account, or contact us, we may collect:

• Name, email address, and billing address
• Payment information (processed securely through our payment provider; we never store card details)
• Phone number (if voluntarily provided)
• Account login credentials

Usage Data — We automatically collect certain information when you visit our Site, including:

• IP address, browser type, and device information
• Pages visited, time spent, and click patterns
• Referring URLs and search terms
• Date and time of visits

Voluntary Information — When you subscribe to our newsletter, participate in surveys, or submit feedback, you may voluntarily provide additional personal information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Fulfill orders — Process transactions, deliver digital products, and send purchase confirmations
• Improve our products — Analyze usage patterns to enhance our planners, website, and user experience
• Communication — Send order updates, customer support responses, and (with consent) marketing emails
• Security — Detect, prevent, and address technical issues, fraud, or other illegal activities
• Personalization — Tailor content and recommendations based on your preferences and usage
• Legal compliance — Comply with applicable laws, regulations, and legal processes

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site:

• Essential cookies — Required for basic Site functionality (e.g., shopping cart, checkout)
• Analytics cookies — Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Marketing cookies — Used to deliver relevant advertisements and track campaign effectiveness
• Preference cookies — Remember your settings and choices for a better browsing experience

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors — To securely process your transactions (e.g., Stripe, PayPal)
• Service providers — Third-party tools that help us operate our business (e.g., email marketing, analytics, hosting)
• Legal requirements — When required by law, subpoena, or government request
• Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred

All third-party providers are contractually obligated to protect your data and are prohibited from using it for their own purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Secure, encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls limiting data exposure to authorized personnel only

While no method of transmission over the Internet is 100% secure, we strive to protect your information using commercially acceptable means.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete personal data
• Deletion — Request deletion of your personal data (subject to legal obligations)
• Opt-out — Unsubscribe from marketing communications at any time via the link in our emails
• Data portability — Request your data in a structured, machine-readable format
• Restriction — Request we limit the processing of your personal data

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Our Site and Products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email for material changes (if you have an account)
• Post a prominent notice on our Site for significant updates

Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: [email protected]
• Address: 123 Planner Avenue, Austin, TX 78701, United States
• Response time: We aim to respond within 24–48 hours